Will I get an order confirmation?
Shortly after placing your order, you will receive an email containing all of your order details. If you see something wrong with your order, please let us know by contacting firstname.lastname@example.org and we will do our best to ensure that the issue is rectified as soon as possible.
Can I return my products if I'm not happy with them?
We understand that we can’t please everyone, no matter how much we'd like to. That’s why we offer a 14 day returns guarantee: If for any reason you’re unhappy with your purchase it can be returned, unopened and in it’s original condition, within 14 days of the date you received it and you’ll receive a refund for the goods purchased. To return your product(s), please email us at "email@example.com" explaining the situation and send the products to the address below:
Ibson House, Eastern Way Industrial Estate, Bury St Edmunds, Suffolk, IP32 7AB
How do I get in touch with a real human being?
If you’re still struggling to find an answer to your question on our FAQ page, or would just like to talk to us regarding the products, you have several ways of contacting the ManCave team. You can get in touch via email at firstname.lastname@example.org, message us through our Facebook page @ManCaveInc, or give us a call on 01332 418182.
What forms of payment do you accept?
We want to make sure you checkout experience is as smooth as it can be, therefore we accept most methods of payment including Visa, Visa Debit, MasterCard & PayPal.
If you're having trouble with processing your order please get in touch using the Contact Us page and we will do our best to find a way of getting our products to you.
My discount code isn't working what should I do?
Don’t Panic! Get in touch with us and we will check it out for you. Providing there is no expiry date to the discount code we will be sure to rectify this or get a new code out to you.
How do I change/cancel my order?
If you have an issue with your order just get in touch with us through the Contact Us page and we will do our best to rectify this for you. Try and get in touch with us as soon as possible so we can get the issue resolved before it leaves the warehouse.